At Handcrafts Gallery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.handcraftsgallery.com or make a purchase from our online store.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, shipping/billing address, phone number, and payment details when you make a purchase or sign up for our newsletter.
  • Order & Transaction Data:
    Items purchased, order history, and customer preferences.
  • Automated Data:
    IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies and analytics tools).
  • User-Generated Content:
    Reviews, comments, or messages sent through contact forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate about your purchases, updates, or customer service inquiries.
  • Improve our website, products, and services.
  • Send promotional emails (only if you’ve opted in).
  • Prevent fraud and enhance security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted partners who assist with payment processing, shipping, email marketing, or website hosting.
  • Legal Compliance: When required by law or to protect our rights, safety, or property.

4. Data Security

We implement industry-standard security measures (SSL encryption, secure servers) to protect your personal and payment information. While no method is 100% secure, we strive to keep your data safe.

5. Cookies & Tracking Technologies

Our site uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Request a copy of the information we hold about you.
  • Withdraw consent (where applicable).

To exercise these rights, please contact us at:
 info@handcraftsgallery.com

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by a new “Last Updated” date.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out:

 Email: info@handcraftsgallery.com
 Phone: (977) 9767289906
 Address: Chaumati 15, Kathmandu, Nepal